Shelby is a Security Manager at a growing organization and oversees her company’s operations in Brazil, Venezuela, Colombia, Ecuador, Chile, Nicaragua, and Mexico. She monitors hotspot areas for evolving or breaking scenarios that would directly impact the
organization’s people or assets.
Even though Shelby does not have access to much data across her region, her young organization is counting on her to establish standard operation procedures (SOPs) for cartel disruptions and civil unrest. She works hard to monitor news and social media platforms but is forced to click through many different sites to surface data. This is tedious work and unfortunately Shelby does not have time to search through individual sources for each country she covers.
Now, having implemented a solution that leverage augmented analytics, she can now more quickly and effectively get information in the time and fashion she needs.
First to stay on top of breaking issues, Shelby has scheduled daily alert notifications for any type of higher severity events occurring within a 15-mile radius of the company’s locations. For the more problematic or turbulent cities where they have operations, she sets stability and risk notifications that could both alert to and contextualize changes in the situation on the ground. As an early warning to leadership, Shelby creates weekly reports in each country she monitors and situation reports as circumstances evolve.
Through the Election Monitor Shelby knows that tax reform is anticipated in Venezuela’s upcoming election. First, Shelby receives an alert of a Pulse drop in Venezuela, because of short-term indicators and unrest-related data. Shelby also sees a hotspot in Venezuela that notifies her of an anomalous uptick in chatter related to a relevant unrest. Additionally, she notes an increase in both news and social media data as plans and calls for nationwide protests occur in Venezuela.
Through her alerted content, Shelby begins to see that groups are starting to organize, and waves of mass protests are anticipated in three major city centers where the company has operations. Shelby turns to Events AI where she monitors her saved searches that include news, social, and verified events. Alongside the Hotspot, Shelby notes there are more reports of calls to violence. Forward looking analysis tells her that people in Venezuela are planning to contest the election.
Shelby needs to generate a report for senior leadership immediately as their Duty of Care procedure indicates people should not return to the office tomorrow. She generates the bones of her report with Scribe, including analysis of Pulse and links to news and social media. She then turns to the pieces of analysis and quickly copies to fit her report. Finally, Shelby needs to ensure the locals and expats have access to safe routing information. Through Search, she pulls historical verified incident heatmaps linking where unrest occurs to areas where Events AI heatmaps of geolocated news and social on election and planned protests. She escalates her written analysis, trend analysis, and AI reporting to leadership within 30 minutes. Without augmented analytics, Shelby would never be able to provide such in-depth, informative, contextualized information.